Cancellation Policy for New Earth Webservices Pvt. Ltd:
Thank you for choosing New Earth Webservices Pvt. Ltd for your web services needs. We understand that circumstances may change, and you may need to cancel your order. Please review our cancellation policy below:
- Minimum Cancellation Notice: Customers are required to provide a minimum of 7 days’ notice for cancellations. This notice period starts from the date of the initial order.
- Refund Eligibility: Refunds will only be issued if the cancellation request is received at least 7 days prior to the start date of the service. Refunds will not be granted for cancellations made within 7 days of the service commencement.
- Cancellation Process: To cancel your order, please contact our customer support team via email at info@newearth.in. Include your order number and the reason for cancellation in your email. Our team will guide you through the cancellation process.
- Refund Processing Time: Refunds will be processed within 14 business days from the date of the cancellation request approval. The refunded amount will be credited to the original payment method used for the purchase.
- Cancellation Fee: A cancellation fee may be applicable based on the nature of the services ordered. This fee, if applicable, will be communicated to you during the cancellation process.
- Non-Refundable Services: Some services may be marked as non-refundable at the time of purchase. Please carefully review the service details and terms before placing your order.
- Changes to the Cancellation Policy: New Earth Webservices Pvt. Ltd reserves the right to modify or update the cancellation policy at any time without prior notice. Customers will be subject to the policy in place at the time of their cancellation request.
By placing an order with New Earth Webservices Pvt. Ltd, you acknowledge and agree to abide by the terms of this cancellation policy. If you have any questions or concerns, please contact our customer support team.
Thank you for your understanding.
Sincerely,
New Earth Webservices Pvt. Ltd