NEW EARTH WEBSERVICES PRIVATE LIMITED ("N.E.W. Pvt. Ltd.", "we", "us", or "our") operates the newHealth mobile application ("App").
This Privacy Policy explains how we collect, access, use, store, protect, retain, and delete information when you use the newHealth application.
By using newHealth, you acknowledge that you have read and understood this Privacy Policy.
Depending on the features you use, newHealth may access or collect the following categories of information:
If you choose to use health-record features, you may voluntarily provide information such as:
Health information is treated as sensitive information and is used only to provide the features of newHealth for which you provide it.
If a feature of newHealth requires location information and you grant permission, the App may access your approximate or precise location. Location information may be used to provide location-related functionality and improve the relevance of certain features.
You can control location permissions through your device settings.
We may receive limited technical information necessary to operate, maintain, secure, and troubleshoot the App, which may include:
If newHealth allows you to upload documents, photographs, reports, prescriptions, or other files, those files may contain personal or health-related information. Such information is processed only to provide the functionality requested by you.
We may use information collected through newHealth for the following purposes:
We do not use your health information for purposes unrelated to providing the functionality of newHealth unless permitted or required by applicable law or you have otherwise provided appropriate consent.
We do not sell your personal information or health information.
We may share or disclose information only in circumstances necessary to operate the App or as permitted or required by law.
We may use trusted third-party service providers to help us operate newHealth, such as providers for hosting, cloud infrastructure, authentication, security, technical support, notifications, diagnostics, or other essential services.
Such providers may process information only as necessary to provide their services to us and are expected to apply appropriate safeguards.
We may disclose information if required to do so by applicable law, regulation, legal process, court order, governmental request, or when necessary to protect the rights, safety, and security of our users, our services, or others.
If our business or substantially all of its assets are involved in a merger, acquisition, restructuring, sale, or similar transaction, information may be transferred as part of that transaction, subject to applicable privacy and data protection requirements.
We take reasonable technical and organizational measures to protect your personal and health information against unauthorized access, alteration, disclosure, loss, or destruction.
Where appropriate, information transmitted between the App and our servers is protected using encryption in transit, such as HTTPS/TLS.
However, no method of electronic transmission or storage is completely secure. Therefore, while we take reasonable measures to protect your information, we cannot guarantee absolute security.
We retain personal information and health-related information for as long as reasonably necessary to provide the services of newHealth, maintain your account, comply with legal obligations, resolve disputes, and enforce our agreements.
When information is no longer required for these purposes, we will take reasonable steps to delete or anonymize it, subject to applicable legal, regulatory, security, or legitimate business requirements.
You may request deletion of your newHealth account and associated personal information.
To request deletion of your account and associated data, contact us using the email address provided in the Contact Us section of this Privacy Policy.
Please include your registered email address or mobile number and clearly state that you want your newHealth account and associated personal data deleted.
Upon receiving a valid deletion request, we will take reasonable steps to delete the applicable account and associated personal information, subject to information that we are legally required or permitted to retain.
newHealth is not intended to knowingly collect personal information from children without appropriate authorization where such authorization is required by applicable law.
If you believe that a child has provided personal information through newHealth in violation of applicable requirements, please contact us so that we can take appropriate action.
newHealth may use third-party technologies and services necessary to provide functionality, authentication, hosting, security, notifications, diagnostics, or other technical services.
These third-party services may process limited information according to their own privacy policies and applicable contractual or legal requirements.
We review third-party services used by the App and seek to ensure that appropriate safeguards are in place for information processed on our behalf.
Depending on the features enabled in the version of newHealth you use, the App may request permissions such as:
You can manage or revoke applicable permissions through your device settings. Some App features may not function correctly if the associated permission is denied.
Depending on applicable law, you may have rights regarding your personal information, including:
To exercise applicable rights, please contact us using the contact information below.
newHealth is intended to help users organize and manage health-related information. Information available through the App should not be considered medical advice, diagnosis, or treatment.
You should consult a qualified healthcare professional regarding any medical condition, diagnosis, treatment, medication, prescription, test result, or other healthcare decision.
We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or privacy practices.
When we make changes, we will update the "Last Updated" date at the beginning of this Privacy Policy.
We encourage you to periodically review this Privacy Policy to remain informed about how your information is handled.
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
App: newHealth
Developer: NEW EARTH WEBSERVICES PRIVATE LIMITED
Privacy / Support Email: newearth.in@gmail.com
Phone: +91 80909 57333
Address:
B-26 SHYAM NAGAR,
Kanpur, Uttar Pradesh 208011,
India
By using newHealth, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, storage, and disclosure of information as described in this Privacy Policy.